What is Scout? 

Scout is an autonomous mobile robot with four-wheel drive and mecanum wheels that lets you ,monitor, discover, and explore the world around you.  

Does Scout require WiFi?

Yes. Scout support both WiFi direct and AP mode. In WiFi direct mode, the user may connect directly to Scout with mobile phones. In AP mode, Scout connects to your home router as an IoT device. 

What are the main functions of Scout? 

Scout is a consumer-grade autonomous mobile robot (AMR) that can also serve as a moving IP camera. Scout can be programmed to automatically patrol an area, transmitting video and images to the user’s phone and mobile devices. Scout’s batteries can last for about two hours of active use. As it nears running out of power, it always goes back to its charging port.

Scout also supports Scratch Language for programing additional functionality and for learning simple programming skills for STEM education. Advanced developers can execute C/C++ programs on Scout. More extension tools can be designed as add-on skills to the robot. Much more can be done on this platform. 

What are the AI features of Scout? 

Scout runs on Linux + ROS. It can recognize objects such as the human body, pets, and more with Google's TensorFlow. It also runs a Monocular SLAM algorithm to achieve autonomous patrol and to find its charging port. 

Does Scout connect to Alexa or Google Home? 

Yes. Scout is compliant with Amazon Alexa and Google Home. You can expect to stream Scout's visual to Alexa Show, Spot, and Google screen devices, to send voice commands to control the robot movement, and to trigger patrol with smart home devices such as door sensors. Pairing can be done in Android and iOS apps from Alexa and Google home. 

Why do I need an App? Where to download?

Scout App is required to set up the robot and pair it with your Amazon and Google accounts. The App is available at the Apple App Store, Google Play, and Amazon Appstore. 

How do I set up Scout?

Scout is a WiFi-connected device. The WiFi connection and quality are important for Scout to work well. To set it up, please follow the below procedure:

    i) Open the Scout App, register with username and password, and confirm with your email address. 

    ii) Turn on Scout and wait until the LED stops blinking. Out of factory condition, the Scout is set to WiFi direct mode. 

    iii) Use the mobile phone to connect directly to Scout, and send your home WiFi SSID and password to Scout. Once connected you can control the robot and view its video image on the phone and other mobile devices. 

    iv) Press the WiFi button and switch Scout to WiFi AP mode. Scout will automatically connect to your home WiFi and become online. Scout supports dual-band, 2.4GHz, and 5GHz. 

How do I reset Scout?

There is one aperture at the very back of Scout. Use a needle to long-press for 8 seconds, Scout will reset to factory condition automatically. The process takes up to 2 minutes. Once reset, you need to set up WiFi and pair your Amazon account again. 

How to monitor through Scout?

Use the Moorebot Scout App to view the image up to 1080P quality. Scout supports  most of the IP camera features. It allows to you monitor your home from anywhere in the world. Two-way voice is also supported. Both Android and iOS App are available.

Does Scout support motion detection? 

Yes. Scout supports most of the IP camera features. Motion detect is available when Scout is in its charging station. 

Does Scout support sound detection?

Yes. Scout can start recording based on sound detection. 

What do Mecanum wheels enable Scout to do?

Mecanum wheels are Omnidirectional. Scout can move in any direction on the surface. 

Can Scout be controlled in real-time? Can it be driven (via a phone, laptop, or game controller) or does its movement need to be programmed?

Yes. Scout's movement can be controlled in real time from App. Scratch programming also allows users to control the movement of Scout. 

What is the view angle of Scout? 

Scout has a 120-degree camera with 1920 x 1080 FHD resolution. The orientation is landscape. The camera uptilts 18 degrees and expects to see a full-body around a one-meter distance.

Can I save Scout videos? 

Yes. Scout's video can be saved to the onboard flash. During the patrol, if the event is triggered, such as human body or pets are detected, the 13-second video clip can be saved to cloud server if cloud storage service is available. 

Does Scout have night vision?

Yes, Scout has night vision. The IR light source is at the front row of the robot. Please make sure that nothing blocks IR light for night usage. 

What is Scout's AI-based recognition?

Scout can recognize many objects. In the current version, only human body and pet detections are open to users. 

How to add a Scout Alexa skill? 

Simply add Moorebot Scout skill to your Amazon account. The Moorebot Scout skill enables you to further control the robot, such as move around, record video. 

Does Scout have a Microphone and Speaker?

Yes. Scout has a microphone in the front and a 1W speaker in the back. The microphone can be disabled in the App for privacy reasons.

How to set up a patrol path? 

Go to the patrol path set up in the App. Control Scout to move along a desired path.  During this time, a path is shown in the App.  Name this patrol path and let Scout patrol autonomously along this path.  If interests are detected, such as human body or pets, Scout would alert, record 13-second video, and store the clip-on cloud server. 

What is Scout's top speed? 

Scout can move up to 2km/hr speed. 

What is the maximum obstacle that Scout can cross?

The maximum height of obstacles to cross is 15mm. 

What is the maximum slope that Scout can climb?

The maximum slope to climb is 25 degrees. 

How long can the battery last?

Once fully charged, the battery can last over two hours without night vision.  

Can Scout climb stairs?

No Scout cannot climb stairs but can travel slopes up to 25 degrees and traverse obstacles ~ ½ inches.

What is Scratch?

Scratch is a graphical programming language. It is suitable for the entry-level programmer. Scout supports Scratch and STEM education. You can explore and let Scout do more with customized programming. 

Is Scout open source? 

Yes. Scout is a robotic development platform. Scout's robotic control layer is open source which allows serious developers to write C/C++ programs to enable more functionalities, including interfacing with other AR games. 

How is my privacy protected?

Your privacy is our top priority. Scout's streaming video has end-to-end encryption with a peer-to-peer connection. Two-way authentication is also supported for extra protection. If the user uses Scout as an IoT device (always connected), the microphone and the camera can be disabled in the App. The camera can have a physical blinder to cover it. 

In which countries is Scout available?

Scout is currently available in the US, Canada, UK, Australia, and New Zealand. 

What's your return policy?

We accept returns within 30 days after you receive the product. Please refer to company post-sales policy at https://www.moorebot.com/p/en/afersalepolicy.do.

What's Scout's warranty?

Hugo is covered by a 12-month warranty. Our warranty period begins on the date which your product is received.